We had a support request over e-mail today that I wanted to share with everyone. The question was:
I just purchased 20mb WAS but told it to allow my location. Now I am stuck in a map for my hometown and NOT Washington DC which is why I bought the app. How do I get the Washington DC map?
Good question! If you are online and press the GPS button, the map will try to download a map for where you are currently standing. So how do you get back? Turn off the GPS on your iPad/iPhone and then hit the GPS button again. The procedure in more detail:
- Quit the map application
- Go to Settings -> Wifi -> turn wifi off. (if you have a 3G iPad or iPhone, put it in airplane mode).
- Launch map application.
- Press GPS button in the lower left hand corner.
- You should get a dialog box that says “GPS Position – The GPS hardware cannot find your location …”. Press the “Move to Start” button.
- Quit the map application
- Go back to setting and turn Wifi on (or airplane mode off).
There are other ways to do the same thing, but this is the easiest.
I have the same problem in the NYC map! The solution described above does not work on my iPad. Please let me know what other options I have to get the map back. Currently I am looking at a white screen. Search does not find a single result! I suggest adding a ‘Home’ button to the App as this behaviour is very annoying.
I’m sorry this bug has caught you (the next release fixes this issue). An alternative procedure to move home is:
1. Plug you iPad into your computer and open iTunes. Allow iTunes to sync your iPad.
2. Click on the iPad in iTunes (left panel under “DEVICES” and then click the “Apps” tab. You should see a list of your applications including “<20MB New York City Map”
3. Uncheck the box next to “<20MB New York City Map”. You may get a dialog box “Are you sure you want to remove the application … . Press remove.
4. Your iPad will Sync. This will take a minute.
5. Check the check box next to “<20MB New York City Map”.
6. Click the Apply button in the lower right hand corner.
7. Your iPad will Sync. This will take a minute.
I just installed .DE on my I pad .It constantly drops off and I have to re start it .It simply is not working. please give me some ideas on how to get started properly.I can,t even find the home page!
The new version (1.7.1) fixes a few issues we had. This application takes a lot of memory so it is sometimes handy to close the other applications before running our map.